The protection of the privacy and personal information of our website visitors is of paramount importance to us. In our design/conception, processing and storage, we comply stringently with the rules of the German Federal Data Protection Act (German Bundesdatenschutzgesetz – BDSG) and the Telemedia Act (German Telemediengesetz – TMG). Please find below information regarding types of data collected, the purpose thereof and also regarding the care and diligence with which we handle this data. Our website is exclusively used for representing our company, our services and as a means of contacting you.
It is possible as a rule to visit our website without supplying personal data. However, if any personal data is collected on our website (e. g. name, address or email addresses), this is done so – where possible – on a voluntary basis. This data is not passed on to third parties without your express consent. This can be done for example through our contact form on the website or via email. This data will be used for contact purposes only and will not be passed on to third parties.
We would like to point out that data transmission over the internet (e. g. when communicating via email) can have security gaps. A complete protection of data from unauthorised access by third parties is not possible.
We inform you about the legal basis for our data processing according to Article 13 DSGVO. If the legal basis is not stated in the data protection declaration, the following applies: The legal basis for the obtaining the consent is Article 6, Paragraph 1 lit. a and Article 7 DSGVO; the legal basis for the processing to fulfil our services, the provision of contractual measures and to answer inquiries is Article 6, Paragraph 1 lit. b DSGVO; the legal basis for the processing to fulfil our legal obligations is Article 6, Paragraph 1 lit. c DSGVO; the legal basis for the processing to protect our legitimate interests is Article 6, Paragraph 1 lit. f DSGVO.
Server-Log-Files – Accessing Our Website
The provider of the web pages automatically collects and stores information in so-called server log files which your browser automatically transmits to us. These are e. g.
- Browser type / Browser version
- Operating system used
- Referrer URL
- Host name of accessing computer
- Date and time of server request
- IP address and the enquiring provider
This data cannot be attributed to specific individuals. A compilation of this data together with other data sources is not done. We reserve the right to examine this data retrospectively in circumstances where indications of unlawful use become known. Otherwise the provider uses the log date only for statistical evaluations for the purpose of the operation, the security and optimisation of the website. Legal basis for the temporary storage of the data and the log files is Article 6, Paragraph 1 lit. f DSGVO. The temporary storage of the IP address by the system is necessary in order to facilitate the delivery of the website to the users’ computer. Therefore the IP address of the user has to be stored for the duration of the website visit. The storage in log files takes place in order to ensure the functionality of the website. Furthermore, the data are used to optimise the website and to ensure the security of of information technology systems. No data evaluation for marketing purposes takes place in this context. Our legitimate interest in the data processing according to Article 6, Paragraph 1 lit. f DSGVO lies in these purposes. The data are deleted when they are no longer required for achieving the purpose of their collection. If the data is collected for the provision of the website, this is the case when the website visit has ended.
Privacy Statement for the Use of Facebook Plug-Ins (“Like” Button)
Integrated in our web pages are plugins of the social network Facebook, the provider is Facebook Inc., Hacker Way, Menlo Park, California 94025, USA. You will recognise Facebook Plug-ins by the Facebook logo or the “Like Button” on our website.
An overview of Facebook Plug-ins can be found here:
When you are visiting our website, a direct connection is established via the plugin between your browser and the Facebook server. Hereby, Facebook receives the information that you visited our website with your IP address. If you click on the Facebook “Like” button while you are logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to assign your visit to our site with your user account. We have to point out that we, as providers of the website, have no knowledge regarding the content of the data transmitted to Facebook nor its usage by Facebook. For more information, please refer to the privacy statement of Facebook at:
If you do not wish Facebook to assign the visit of our website to your Facebook user account, please log out of your Facebook user account.
Our website uses the functions of Google +1. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Gathering and passing on of Information: Using the Google +1 button you can publish information worldwide. Via the Google +1 button you and other users will receive personalized content from Google and our partners. Google will store both the information you have given as content for +1 and information on the page you viewed when you clicked on +1. Your +1 can therefore appear as information together with your profile name and photo in Google services such as search results or your Google profile, or elsewhere on websites and adverts on the Internet. Google records information about your +1 activities to improve Google's services for you and others. To use the Google +1 button, you need a globally visible, public Google profile, which must contain at least the name chosen for the profile. This name is used in all Google services. In some cases, this name can replace another name you used when sharing content via your Google Account. The identity of your Google profile can be displayed to users who know your email address or have other identifying information about you.
This website partially uses so-called cookies. Cookies are not harmful to your computer and do not contain viruses. Cookies are used to make our website offering more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies used by us are so-called “Session Cookies”. They are automatically deleted after your visit. Other cookies remain saved on your device until you delete them. These Cookies allow us to recognise your browser the next time you visit.
Use of Google Analytics for Web Analysis
This website uses Google Analytics, a web analytics service provided by Google Inc. (www.google.de).
Google Analytics uses so-called “Cookies” – text files that are stored on your computer and enable the analysis of your use of the website. The information generated by the cookie about your use of this website is then as a rule transferred to a Google server in the USA and stored there. In the event that the IP anonymization is activated on this website, your IP address will be abbreviated by Google within Member States of the European Union or in another signatory of the agreement about the European Economic Area. Only in exceptional cases, the full IP address will be transferred to a Google server in the USA and abbreviated there. The IP anonymization is active on this website. On behalf of the website operator, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide additional services to the website operator which are connected to the use of the website and of the internet. The IP address transmitted by your browser within the framework of Google Analytics will not be merged with other data from Google. You can prevent the saving of cookies by selecting the appropriate settings of your browser software. However, we have to point out that by doing so you may not be able to use the full functionality of this website.
You can also prevent the collection and transmission of the data on your use of the website created by the cookie (including your IP address) to Google as well as the processing of this data by Google by downloading and installing the following browser plug-in via this link:
As an alternative to the browser plug-in, you can click on this link to prevent the future collection of data by Google Analytics on this website. In this case, an opt-out cookie is placed on your device. To delete your cookie, you must click the link again.
The processing of users' personal data enables us to analyse the browsing behavior of our users. By analysing the obtained data, we are able to compile information about the use of the individual components of our website. This helps us to constantly improve our website and its user-friendliness.
For these purposes, our legitimate interest lies in the processing of data in accordance with Article 6, Paragraph 1,lit. f DSGVO. With the anonymisation of the IP address, the interest of users in the protection of personal data is sufficiently taken into account.
The data will be deleted as soon as they are no longer needed for our recording purposes.
On our website we use Google Maps to display our location and to create a directions description. This is a service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereafter referred to as "Google."
In order to enable the display of the maps of Google Maps on our website, when you visit our website a connection to the Google server in the United States is established.
If you access the component Google Maps integrated into our website, Google will store a cookie on your device via your internet browser. In order to view our location and create a directions description, your user settings and data will be processed. Google could use servers in the US for this.
The legal basis for the use of Google Maps is Article 6, Paragraph 1, lit. f) DSGVO. Our legitimate interest lies in informing our customers regarding location and directions as well as optimising the functionality of our website.
By connecting to Google in this way, Google can determine from which website your request has been sent and to which IP address the directions are to be transmitted.
If you do not agree with this processing, you have the option to prevent the installation of cookies via the corresponding settings in your internet browser. You will find details on this above, under the heading "Cookies".
and the terms and conditions for Google Maps
Our website uses Google Fonts from Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA).
With Google Fonts, fonts can be used on the website without having to upload them to your own server. All Google fonts are automatically optimised for the web. This saves data volume and is especially useful for use on mobile devices. The low file size ensures a faster load time. Furthermore, Google fonts are so-called secure web fonts.
Legal basis for the use of Google Fonts is Article 6, Paragraph 1, lit. f) DSGVO. Our legitimate interest is the optimised representation of our web presence.
Our website uses Google AdSense. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google AdSense is used to integrate advertisements and sets cookies. Cookies are small text files that your web browser stores on your device to analyse the use of the website. Google AdSense also uses web beacons. Web beacons are invisible graphics that allow an analysis of visitor traffic on our website.
Information generated by cookies and web beacons is transmitted to and stored by Google's servers. The server location is the USA. Google may share this information with contract partners. However, Google won’t merge your IP address with other stored data of yours.
The storage of AdSense cookies is based on Article 6, Paragraph1, lit. f DSGVO. As a website operator, we have a legitimate interest in analysing user behavior in order to optimise our website and advertising.
With a modern web browser, you can monitor, restrict and prevent the setting of cookies. Disabling cookies may result in limited functionality of our website. By using our website, you consent to the processing of data about you by Google in the manner described above and for the previously stated purpose.
Amazon Partner program
As the operator of this website, we participate in the Amazon EU Partner Program. Ads from Amazon and links to Amazon are included on our sites to earn money through advertising cost reimbursements. Amazon cookies are used, with these Amazon detects that you have clicked a partner link on our website.
The storage of "Amazon cookies" is based on Article 6, lit. f DSGVO. As a website operator, we have a legitimate interest in this, since only through the cookies, can we determine the advertising cost reimbursement.
Google AdWords and Google Conversion Tracking
Our website uses Google AdWords. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States.
AdWords is an online advertising program. As part of the online advertising program, we work with conversion tracking. After clicking on an advertisement placed by Google, a cookie for conversion tracking is set. Cookies are small text files that your web browser stores on your device. Google AdWords cookies lose their validity after 30 days and are not used for the personal identification of users. The cookie allows Google and ourselves to recognise that you have clicked on an advertisement and have been redirected to our website.
Each Google AdWords customer receives a different cookie. The cookies are not traceable through the websites of AdWords clients. Conversion cookies are used to generate conversion statistics for AdWords advertisers who use conversion tracking. Adwords customers learn how many users clicked on their advertisement and were redirected to pages with conversion tracking tag. However, AdWords customers are not provided with information that allows them to personally identify users. If you do not want to participate in the tracking, you can object to its use. To disable it, the conversion cookie must be deactivated in the user settings of the browser. Thus, there is also no inclusion in the conversion tracking statistics.
The storage of "conversion cookies" is based on Article 6, Paragraph 1, lit. f, DSGVO. We as website operators have a legitimate interest in analysing user behavior in order to optimize our website and advertising.
With a modern web browser, you can monitor, restrict or prevent the setting of cookies. The deactivation of cookies may result in limited functionality of our website.
On our website you can subscribe to a free newsletter. When you register for the newsletter, the data from the input mask will be transmitted to us.
In the context of data processing for the sending of newsletters there is no data transfer to third parties. The data will only be used for the sending of the newsletter.
The legal basis for the processing of the data after the user has registered for the newsletter, is Article 6, Paragraph 1, lit. a DSGVO if the consent has been given by the user.
The collection of the user's e-mail address serves to deliver the newsletter. The collection of other personal data in the context of the registration process serves to prevent misuse of the services or of the e-mail address used.
The data will be deleted as soon as it is no longer necessary for achieving the purpose of its collection. The user's e-mail address will therefore be saved as long as the subscription to the newsletter is active.
Subscription to the newsletter may be terminated at any time by the respective user. For this purpose, a corresponding link can be found in each newsletter. This also allows a revocation of the consent to the storage of the personal data collected during the registration process.
We use CleverReach for sending newsletters. The supplier is CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede. With this service we can organise and analyse the newsletter distribution. Your data entered during the registration for the newsletter, such as your e-mail address, will be stored on CleverReach's servers. Server locations are Germany or Ireland.
Sending newsletters with CleverReach allows us to analyse the behavior of the newsletter recipient. The analysis shows, among others, how many recipients have opened their newsletter and how often links in the newsletter have been clicked. CleverReach supports conversion tracking to analyse whether following a click on a link a previously defined action has happened, such as a product purchase. For details about data analysis by CleverReach, please visit: www.cleverreach.com/de/funktionen/reporting-und-tracking/
The data processing takes place on the basis of your consent (Article 6, Paragraph 1 lit. a DSGVO. A revocation of your already given consent is possible at any time. For the revocation, an informal notification by e-mail is sufficient or you can unsubscribe via the "unsubscribe" link in the newsletter. The legality of the already completed data processing operations remains unaffected by the revocation.
If you do not wish a CleverReach analysis, you must unsubscribe from the newsletter. For unsubscribing, an informal message by e-mail to us is sufficient or you sign out via the "unsubscribe" link in the newsletter.
In the event of cancellation, data entered to set up the subscription will be deleted from our servers and the CleverReach servers. If these data have been transmitted to us for other purposes and elsewhere, they will remain with us.
Order processing: In order to fully comply with the statutory data protection requirements, we have concluded a contract with CleverReach for order processing.
Contact Form / Contacting
When contacting us (for example via the contact form, e-mail, telephone or via social media), information provided by the user will processed for processing the contact request and working on it. User information can be stored in a Customer Relationship Management System ("CRM System") or comparable request organisation.
The legal basis for the processing of the data is, in the event of the consent by the user, Article 6, Paragraph 1 lit. a DSGVO.
The legal basis for the processing of the data transmitted in the course of sending an e-mail is Article 6, Paragraph 1 lit. f DSGVO. If the e-mail contact aims to conclude a contract, then an additional legal basis for the processing shall be Article 6, Paragraph 1 lit. b DSGVO.
The processing of the personal data from the input mask serves us only to process making the contact. In the event of making contact via e-mail, this also is the necessary legitimate interest in the processing of the data.
The other personal data processed during the sending process are used to prevent misuse of the contact form and to ensure the security of our information technology systems.
The data will be deleted as soon as it is no longer necessary to achieve the purpose of its collection. For the personal data from the input form of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation ends when it can be inferred from the circumstances that the matter in question has been conclusively clarified.
The user has the opportunity to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he may object to the storage of his personal data at any time. In such a case, the conversation cannot continue.
The objection can be sent to the following e-mail address:
or to the following postal address:
Pronacon GmbH, Hauptstraße 118, D-26188 Edewecht.
All personal data stored in the course of contacting will be deleted in this case.
Online presence in social media
We maintain online presence within social networks and platforms in order to communicate with customers, interested parties and users active there and to inform them about our services. When the respective networks and platforms are called up, the terms and conditions and the data processing regulations of their respective operators apply.
Collaboration with data processors
If, in the context of our processing, we disclose data to other persons and companies (processors or third parties), transmit the data to them or otherwise grant them access to the data, this is done only on the basis of a legal permission (e.g. if a transmission of the data to third parties is required for the performance of the contract, such as to payment service providers, in accordance with Article 6, Paragraph 1 lit. b DSGVO), if you have consented, if a legal obligation provides this or on the basis of our legitimate interests (e.g. when using agents/representatives, web hosts, etc.).
If we commission third parties to process data on the basis of a so-called processing agreement, this is done on the basis of Article 28 DSGVO.
Right of access/information and data locking / deletion
According to the German Federal Data Protection Act (Bundesdatenschutzgesetz), you have a right to free information about your data stored with us and where applicable a right to correction, locking or deletion of this data. On request, we will gladly provide you with information about your personal data stored with us.
If you have questions or to exercise your rights and to revoke your consent in connection with your data, please send your request to the following e-mail address: firstname.lastname@example.org or to the following postal address:
Pronacon GmbH, Hauptstraße 118, D-26188 Edewecht.
If you ask us for deletion of your data, then the data stored with us, taking into account the statutory provisions as well as storage periods as per the tax and commercial laws, are immediately locked and then deleted.
The personal data of the person concerned will be automatically deleted or locked as soon as the purpose of the storage lapses. Storage may also take place beyond this if provided for by the European or national legislator in Union regulations, laws or other regulations to which those responsible are subject. The data shall be locked or deleted if a storage period prescribed by the above mentioned norms/standards expires, unless there is a need for further storage of the data for a conclusion of contract or a fulfillment of contract. The collection of the data for the provision of the website and the storage of the data in log files is essential for the operation of the website. There is consequently no possibility to object on the part of the user.